Most cars in Downtown Dubai sit in basement or podium parking, which is exactly where a flat battery is hardest to deal with. We come down to the bay, test the battery and replace it there, at any hour, across Dubai.
The pin is Downtown Dubai. Send your own pin on WhatsApp so the technician comes straight to the car.
You know the battery, the arrival estimate and what is included before a technician leaves for your car.
Call or WhatsApp your location pin, the car make, model and year, and where it is parked.
You hear which battery fits, whether registration is part of the job and the estimated arrival time.
The technician checks the battery and the charging system and tells you what the readings mean.
A jump start if that is enough. If not, the new battery goes in, the old one leaves with us and you pay by cash, card, Tabby or Tamara.
Most towers log visitors at the gate. A quick call to the front desk with our technician’s details saves ten minutes at the barrier.
Service vans do not fit every ramp. Where the clearance is low the technician parks outside and brings the battery and tools down on a trolley.
Send the tower name, parking level and bay number before you go down, then wait at the lift lobby where your phone still works.
A car that will not start does not always need a new battery. The technician tests first, then does the smallest job that gets you moving.
When it fits: The battery fails the test, will not hold charge, or is swollen or leaking.
When it fits: Lights were left on or the car sat for days, and the battery is otherwise healthy.
When it fits: Slow cranking, a warning light, or a battery that keeps going flat.
Yes. Our technicians cover Downtown Dubai around the clock, including weekends and public holidays. Send your location pin and car details so we can confirm a suitable battery and the estimated arrival time before dispatch.
In Downtown Dubai the car is usually several levels underground. Residents should send the tower name, parking level and bay. In the mall car parks, send the car park name, such as Fashion, Grand or Cinema parking, with the level and pillar number.
All of it that a service vehicle can reach, including the streets and car parks around Burj Khalifa, The Dubai Mall, Dubai Opera and Burj Khalifa/Dubai Mall Metro Station. If you are unsure whether we can get to your bay, send the building name and we check.
Yes, where it is safe to work. Switch on your hazard lights, move behind the barrier and send a live location. If the spot is not safe for a battery swap, we tell you and help arrange a tow to the nearest safe place.
At the car, once the work is done: cash, card, Tabby or Tamara. Delivery and fitting are free with the battery, and the warranty of up to 24 months is written on the invoice.
Send your location pin, car model and where it is parked. We confirm the battery and the estimated arrival time for Downtown Dubai.
